Cleaning/Fire Technician Knoxville, TN

Cleaning/Fire Technician

Full Time • Knoxville, TN

About Rainbow Restoration

Established in 1981, Rainbow Restoration® offers home restoration, commercial restoration and carpet cleaning services through over 400 locations worldwide. Our restoration services cover fire damage restoration, water damage restoration, mold removal, smoke damage restoration, and more.

When disaster strikes you can rely on rapid and professional restoration service from Rainbow Restoration. Our service locations are on call 24-hours a day, seven days a week. Rainbow Restoration is fully certified by the Institute of Inspection, Cleaning and Restoration Certification. The IICRC has served as the industry guardian for inspection, restoration and cleaning services for over 30 years.

Rainbow Restoration is a subsidiary of Neighborly®, a worldwide franchise holding corporation supporting over 1,500 franchisees in ten countries.


Mission

To position our franchisees in the marketplace to become the premier choice for restoration and cleaning services by always exceeding their customers’ expectations.


Vision

To Be a World Leader in the Restoration & Cleaning Industry by providing innovative training, systems, products, and support to our franchisees, allowing them to achieve their desired level of business success.


Our Home & Commercial Restoration Code of Values

We live our Code of Values by ...

Respect

… treating others as we would like to be treated.

… listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.

… responding in a timely fashion.

… speaking calmly, and respectfully, without profanity or sarcasm.

… acknowledging everyone as right from their own perspective.

Integrity

… making only agreements we are willing, able and intend to keep.

… communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.

… looking to the system for correction and proposing all possible solutions if something is not working.

… operating in a responsible manner: "above the line."

… communicating honestly and with purpose.

… asking clarifying questions if we disagree or do not understand.

… never saying anything about anyone that we would not say to him or her.

Customer Focus

… continuously striving to maximize internal and external customer loyalty.

… making our best effort to understand and appreciate the customer’s needs in every situation.

Having Fun in the Process!

 
Duties and Responsibilities:

  • Thoroughly clean smoke residue from contents and structures
  • Pack & move contents with protection and care to avoid damage.
  • Provide post job site cleaning
  • Keep job site clean and orderly
  • Photograph, identify, and inventory contents
  • Maintain timely communication to peers regarding job status, scope of work, and documentation
  • Respond and perform all restoration, remediation, damage, and sanitary cleaning jobs according to IICRC standards & Rainbow processes
  • Establish and maintain a schedule to ensure all services are delivered in a timely manner
  • Maintain all company restoration and cleaning equipment, keeping them clean and properly maintained to be available at all times.
  • Desire to work with your hands.
  • Perform other duties as needed which may include cross-training in related positions.




Notice

Rainbow International LLC is the franchisor of the Rainbow International Restoration® franchised system. Each Rainbow International Restoration® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Rainbow International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Rainbow International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

*Acknowledgement

I acknowledge that each independent Rainbow International Restoration® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Rainbow International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Rainbow International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

 

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WHAT OUR BRAND OFFERS*:

Over 30 years of excellence
Commission-based compensation
Culture that truly cares